Airport meeting points & pickup options
Use this page to see where your driver will meet you for airport collections at Heathrow, Gatwick, Luton and Stansted. Inside Meet & Greet is available at Heathrow Terminals 2, 3 and 5, Gatwick, Luton and Stansted. You can also choose an outside pickup with no Meet & Greet charge.
Heathrow terminal pickup guidance
Choose the collection option that suits you best. Your driver will stay in touch by text or phone where needed.
Meet & Greet is available. Outside pickup is also available if you prefer a quicker collection.
Meet & Greet is available. Outside pickup is also available and is often quicker if you do not need assistance inside the terminal.
Terminal 4 Meet & Greet is not available at present.
The Priority Pick-Up area is directly outside the terminal on the arrivals level. Once you have collected your luggage, stay in touch with your driver by text or phone and head to the Priority Pick-Up area.
The reason is simple: the Terminal 4 car park is being refurbished, so a driver going inside would need to use remote parking and shuttle buses. That makes an inside-terminal Meet & Greet impractical at the moment.
Meet & Greet is available. Outside pickup is also available if you want a quicker collection.
Gatwick meeting options
You can choose either an inside Meet & Greet or an outside pickup.
Luton meeting options
Meet & Greet is available, or you can choose an outside pickup if you prefer a simpler collection.
Stansted meeting options
Stansted passengers can also choose between inside Meet & Greet and an outside pickup.
Usually the easiest option
If you do not need the driver to come inside the terminal, outside pickup is often quicker and avoids unnecessary parking time. It is especially popular with business customers and frequent flyers.
There is no Meet & Greet charge for the outside pickup option at Heathrow, Gatwick, Luton or Stansted. Airport access, parking or pickup-zone charges can still apply depending on the airport.
Airport pickup FAQs
Do you offer Meet & Greet at Gatwick, Luton and Stansted?
Yes. Meet & Greet is available at Gatwick, Luton and Stansted. You can also choose an outside pickup with no Meet & Greet charge if you prefer.
Can I meet my driver outside at Gatwick, Luton or Stansted?
Yes. Outside pickup is available as an alternative at Gatwick, Luton and Stansted. Your driver stays in touch by text or phone and meets you at the agreed outside collection point.
Can I book Meet & Greet at Heathrow Terminal 4?
No. Terminal 4 Meet & Greet is not currently available. Please use the Terminal 4 Priority Pick-Up area while the car park refurbishment is ongoing.
Can I book Meet & Greet at Heathrow Terminals 2, 3 and 5?
Yes. Meet & Greet is available at Heathrow Terminals 2, 3 and 5. Outside pickup is also available if you prefer a quicker collection.
Is there a Meet & Greet charge for outside pickup?
No. There is no Meet & Greet charge when you use the agreed outside pickup option.
Will my driver contact me?
Yes. For outside collections, the driver will normally stay in touch by text or phone so you can coordinate the pickup.